PREPARATION BEFORE HOSPITAL VISIT
Having all the documents ready either
for diagnostic purposes or for consultation, the required documents needed to be
If the diagnosis is accurately
established, then the patient’s description of the symptom’s nature, location,
time, and duration can be of utmost help during the examination.
Presenting the patient’s & family’s
medical history in a brief manner can help the doctor diagnose in a logical way.
The patient should be prepared to
pose the following questions to the doctor:
- What is the cause of my disease
- How serious is my disease
(condition) and how will it affect my personal and work life?
- What tests can be done to
diagnose my problem?
- When will I know the test’s
- Do I need a follow-up visit and
if so, when?
- What are my treatment options?
- What are the risks
(side-effects) of my treatment option?
- If my symptoms get worse, what
can I do?
Plan Your Visit (Visitor Guidance)
The healing process’s rate and efficiency are defined by the family members and
the guests who play an important role during the treatment or after the
treatment. Kasturi Hospitals’ visiting hours and guidelines are established in
such a way that it pleads to have a patient’s resting time and healing time.
This helps in adequately scheduling the visiting hours for those guests.
Visiting hours may vary by hospital location, department, and doctor’s advice.
At Kasturi Hospitals, we understand
that a patient is most comfortable at their home rather than in a hospital,
though how sophisticated the Hospital facilities are. That is why we thoroughly
compare your urge to the need for your hospital stay for further treatment or
observation. The patient may feel relaxed at home, but in a few cases, the
compulsion of a sterile environment or constant observation becomes greater. It
is also important for you to have a detailed understanding of the care and
precautions that you need to take at home and the follow-up visits to the
hospital that may be necessary. Discharge from the hospital may not mean the end
of treatment but it is an important step in your journey toward recovery. Here
is the list of things you need to check before heading for discharge:
- A thorough discussion with the
- Post-discharge treatment &
- Documents needed for discharge
Patient Rights & Responsibilities
Here are some standard protocols for
the patients to be responsible patient and their rights for quality healing in
harmony at Kasturi hospital:
- Provide complete and accurate
information about his / her health, including present condition, past
illness, hospitalization, medication, on and any other matters that pertain
to his / her health.
- Provide complete and accurate
information including full name, address, and other information
- Abide by all hospital rules and
- Comply with the NO SMOKING
- Comply with visitor policies to
ensure the rights and comfort of all patients.
- Be considerate of noise levels,
privacy, and safety. Weapons are prohibited on premises.
- Treat hospital staff, other
patients, and visitors with courtesy and respect
- To be on time in case of
appointments. To cancel or reschedule as much in advance as possible in case
of cancellation or rescheduling of the appointments.
- To have the confidentiality of
information, with exception of privileged communication issues.
- To be addressed any special
preference, spiritual & cultural needs, personal values, and beliefs.
- To have appropriate assessment
and management of pain.
- To be informed about how to gain
access to clinical research, investigation or clinical trials involving
- To be informed about how to
choose to donate organs and other tissues
- To ask for a second opinion from
a different doctor, if the patient feels that the decision made about
treatment by a primary doctor does not suit the patient’s treatment needs
(This should not be unreasonably used).
- To have access to visitors as
per the hospital policy about which patients and family members are informed
(There are medical or institutional reasons to restrict such access).
- To be informed of any invasive/
high-risk procedures/treatment/anesthesia/blood and blood product
transfusion or any proposed research or experiment.
- Treatment that may be considered
in patient care, and to have a choice to consent or to refuse to
- To receive compassionate and
respectful care at the end of the patient’s life.
- To request and receive
information regarding charges for any treatment and to receive an
explanation of the bill upon request.
- To refuse care/treatment and to
obtain discharge against medical advice.
- To be protected from physical
abuse or neglect.
- To have information on how to
voice a complaint.
- To have information on the
expected cost of the treatment.
- To have an access to his / her
Preparedness and planning can be key
to having the most comfortable hospital stay. Except for emergencies, we ask our
- Consult with the doctor to
- Plan the required stay
- Be informed about the treatments
and procedures they need to undergo
- Get an understanding of what
they can expect after hospitalization
- Consult your family members to
- Prepare for hospital expenses
- Set an emergency contact
Planning may also involve completing
insurance formalities and arrangements for your absence from work. Our doctors
and staff will answer any queries you may have to give you all details and
clarity regarding your hospitalization.